Remove Fear From Difficult Conversations

This 2-Minute Monday Mindset is to help you deal with others in difficult situations Every one of us inevitably encounters difficult conversations with others.  I teach medical providers how to out-negotiate some of the most difficult people on the planet – personal injury attorneys. But whether you are talking to an attorney, a vendor, a […]

Market to Leads, Sell to Prospects, then Market Again to Raving Fans

This week’s 2-Minute Monday Mindset is about growth, and two key concepts to help get you where you want to be. Let’s talk about the crucial aspects of running a successful medical practice or any business: the distinction between marketing and sales. It’s vital for you as a medical provider or business owner to understand how […]

Get Out of the Rhythm of Routine

This week’s 2-Minute Monday Mindset is about acting on choice and getting out of business as usual to elevate and propel success. I want to talk about a simple but profound idea: the power of acting on our choices. In a world that celebrates business as usual, it’s easy to get caught up in the rhythm […]

Be Likable and Trash Your Need to Be Liked

This week’s 2-Minute Monday Mindset is about focus and not shooting yourself in your negotiations or relationship foot. I teach healers how to out-negotiate warrior attorneys. Seems like an unfair match, and often it is.Because providers approach negotiations wrong with attorneys. Providers, who are healers, want to be liked. But the key in business is […]

Real Learning Occurs in Real Life

This week’s 2-Minute Monday Mindset is about what matters most to navigate business and get results. Today I want to highlight a crucial distinction in any professional industry, especially medicine and its medi-legal aspects: the difference between “knowledge” and “experience”, and why it matters. Knowledge is the information we accumulate – protocols, business strategies, the […]

Friendship Means Little When It’s Convenient

This 2-MMM emphasizes how true friendship is more valuable than most realize. Friendship isn’t about convenience.  There was a powerful line from John Wick 4, when the manager of the Japan Continental tells Wick: “Friendship means little when it’s convenient.” That line should challenge us all to think about how we approach our own friendships and how those we […]

Better Motivation by Better Understanding Emotional Issues

As leaders, we often focus on productivity and results.  But to truly motivate and uplift our teams, we must first understand better the emotional challenges they face. Two of the most common emotional struggles are depression and anxiety, which are often lumped together.  This is a mistake, because while they both weigh heavily, they are very […]

Practice Doesn’t Make Perfect, It Makes…

This 2-Minute Monday Mindset is about getting you and your team to consistent excellence. We’ve all heard the saying, “practice makes perfect.” It’s an idea drilled into us from a young age – that if we just keep doing something over and over, we’ll eventually get it right. But let me challenge that notion today. […]

Celebrate “Team” This Labor Day

This 2-Minute Monday Mindset is a special labor message for this day celebrating just that … labor. As we gather to celebrate Labor Day, let’s take a moment to reflect on a key ingredient of success in any business: the power of a cohesive team. A great team isn’t just about having individuals who are […]

Here’s the Secret to Persuasion, Use it!

This 2-Minute Monday Mindset is how to get others to do what you desire … more of the time at least. I’m giving you the secret to persuade anyone. Persuasion is often described as the art of influencing someone to act by appealing to reason. But let’s face it – that definition doesn’t hit the mark.  […]

Are they an Analyst, Accommodator, or Assertive?

Knowing is a major factor in successful negotiations. Download the training tip “Knowing Your Law Firm Negotiation Counterpart,” one of the topics we cover in our Negotiations Aikido training workshop.