Process to Progress: Get Out of the Weeds

This 2-Minute Monday Mindset is about making business life more efficient and more effective. Process to Progress: Get Out of the Weeds Let me tell you the real difference between surviving and scaling your medical practice: process. The right processes let you stop working IN the business … so you can start working ON the […]
Winning the Negotiations Game in Personal Injury

In personal injury, gaining respect from attorneys is paramount—far more important than being liked. This post reveals why mastering negotiation is crucial for medical providers. Learn how to leverage your value, navigate tough conversations, and employ strategies like the DISRUPTIVE Method of Negotiations Aikido to achieve better financial results and build stronger, more respected relationships with law firms.
Lock in Your Business Bullseye

This 2-Minute Monday Mindset is about focus for better and faster decisions. The Power of the Business Bullseye Warren Buffet once said, “Find your bullseye of what you’re working on and let the other things fall away. You’ll feel better if you keep your talents in that bullseye and work on those issues. You’ll feel less […]
Be the Spark, Not the Smoke

This 2-Minutes Monday Mindset is about service relationships. 2MMM: Be the Spark, not the Smoke When it comes to building relationships in personal injury healthcare, whether with colleagues, law firms, vendors or referral partners, there are all kinds of approaches. Some lead with expertise. Others position themselves as truth-tellers, contrarians or even confidants. But who […]
Problem, Solution, or Landscape

This 4th of July week 2-Minute Monday Mindset is to help you view the role of yourself and others in the success of the business and the analogy to the founding of our great country. Problem, Solution, Or Landscape There’s a line in the 1998 movie Ronin with Robert DeNiro that hit me hard the first time I […]
Why Being Nervous is a Superpower

This 2-Minute Monday Mindset is about nerves and how to harness them. Why Being Nervous is a Superpower Let’s get real. Any time you’re about to “perform”, whether it’s public speaking, a tough meeting, or presenting to someone—you feel it. The nerves. Your palms sweat, your heart races, or your voice shakes. And here’s the […]
Handle Difficult People with C.A.R.E.

This 2-Minute Monday Mindset is about communicating with difficult people Handle Difficult People with C.A.R.E. My negotiating and coaching often involves communicating with some very difficult people: Personal injury attorneys and aggressive law firm staff. But I can’t avoid dealing with difficult people, and the same goes with most medical offices. And how do you […]
Heart Over Headlines

This 2-Minute Monday Mindset is about connecting deeply with others. Heart Over Headlines We live in a fast-moving word. In business, in meetings, on social media, even in conversations with people we respect or love, we often lead with what’s on our mind. The headlines we see on the news or on social media. The […]
It’s The Struggle That Awakens You

This 2-Minute Monday Mindset is about getting through struggling times. It’s the Struggle That Awakens You The most important conflict you’ll ever face is the one happening inside you. That tightness in your chest. That nagging on repeat as you try to sleep. That sense that something is off. You’re not crazy. You’re not broken. […]
Beyond Remembering… Understand the Sacrifice

To honor those who earned the right: Beyond Remembering… Understand the Sacrifice Memorial Day is not just a holiday—it’s a responsibility. A moment to pause, not only to remember but to understand. Because behind every flag-draped coffin, behind every missing seat at the dinner table, there’s a sacrifice that echoes far beyond the battlefield. We […]