The Power of the Pause: Turning Emotion into Advantage

This 2-Minute Monday Mindset is about controlling our emotions so that we put out fires rather than fuel them. The Power of the Pause: Turning Emotion into Advantage Let’s talk about one habit that will change the way you lead, negotiate and live: pausing. As I teach and train medical offices in the DISRUPTIVE Method […]
Putting Fear Aside for Just 20 Seconds Can Change Your Life

This 2-Minute Monday Mindset is about overcoming the fears that hold us back. Putting Fear Aside for Just 20 Seconds Can Change Your Life Most of the time, courage feels impossible. We think we have to be fearless to move forward. But what if I told you that you could get all of this, and […]
Fall in Like Not Love

This 2-Minute Monday Mindset is about our tendency to lose our perspective in business. Fall in Like Not Love In business—especially in personal injury—we’re taught to build strong relationships with attorneys, peers, organizations, industry leaders, and vendors. And that’s great! But here’s the trap: we start treating business like romance. We fall in love with the […]
Process to Progress: Get Out of the Weeds

This 2-Minute Monday Mindset is about making business life more efficient and more effective. Process to Progress: Get Out of the Weeds Let me tell you the real difference between surviving and scaling your medical practice: process. The right processes let you stop working IN the business … so you can start working ON the […]
Winning the Negotiations Game in Personal Injury

In personal injury, gaining respect from attorneys is paramount—far more important than being liked. This post reveals why mastering negotiation is crucial for medical providers. Learn how to leverage your value, navigate tough conversations, and employ strategies like the DISRUPTIVE Method of Negotiations Aikido to achieve better financial results and build stronger, more respected relationships with law firms.
Lock in Your Business Bullseye

This 2-Minute Monday Mindset is about focus for better and faster decisions. The Power of the Business Bullseye Warren Buffet once said, “Find your bullseye of what you’re working on and let the other things fall away. You’ll feel better if you keep your talents in that bullseye and work on those issues. You’ll feel less […]
Be the Spark, Not the Smoke

This 2-Minutes Monday Mindset is about service relationships. 2MMM: Be the Spark, not the Smoke When it comes to building relationships in personal injury healthcare, whether with colleagues, law firms, vendors or referral partners, there are all kinds of approaches. Some lead with expertise. Others position themselves as truth-tellers, contrarians or even confidants. But who […]
Problem, Solution, or Landscape

This 4th of July week 2-Minute Monday Mindset is to help you view the role of yourself and others in the success of the business and the analogy to the founding of our great country. Problem, Solution, Or Landscape There’s a line in the 1998 movie Ronin with Robert DeNiro that hit me hard the first time I […]
Why Being Nervous is a Superpower

This 2-Minute Monday Mindset is about nerves and how to harness them. Why Being Nervous is a Superpower Let’s get real. Any time you’re about to “perform”, whether it’s public speaking, a tough meeting, or presenting to someone—you feel it. The nerves. Your palms sweat, your heart races, or your voice shakes. And here’s the […]
Handle Difficult People with C.A.R.E.

This 2-Minute Monday Mindset is about communicating with difficult people Handle Difficult People with C.A.R.E. My negotiating and coaching often involves communicating with some very difficult people: Personal injury attorneys and aggressive law firm staff. But I can’t avoid dealing with difficult people, and the same goes with most medical offices. And how do you […]