Be Date Driven Not Delay Driven

This 2-Minute Personal Injury Healthcare Mindset is about one of the decisions we all make: “when” to do something. Be Date Driven, Not Delay Driven Deadlines drive dollars in personal injury.But too many medical offices let the delays of others dictate their destiny.They wait on law firms for case updates or settlement notifications—and every delay quietly […]

The Power of the Pause in Negotiations & Communications

Discover one simple, powerful habit that will transform your negotiations and communications: the pause. It is not weakness; it is a strategic move that gives you emotional control. Learn how to harness this brief moment to shift from a hot reaction to a clear, purposeful response, turning pressure into performance and conflict into clarity.

Instincts Aren’t Enough to Win a Bill Negotiation

This 2-Minute Monday Personal Injury Healthcare Mindset, for Medical Offices, is about not fooling yourself. Instincts Aren’t Enough to Win a Bill Negotiation Too many good, ethical doctors, office managers and back-office billing staff walk into a negotiation with law firms to get their bill paid believing their instincts will carry them through. But instincts alone […]

What’s Your Why That Pushes Your How

This week’s 2-Minute Monday Personal Injury Healthcare Mindset is about what matters. What’s Your Why that Pushes Your How? I’ve always done better as a coach tying into people’s why so they can then understand the need for the “how”.  If not, the how doesn’t get done or gets done at a low level. So […]

Not Everyone Deserves Your Business

This 2-Minute Monday Personal Injury Mindset for Healthcare Providers, is about revealing business truth. Not Everyone Deserves Your Business There’s a harsh business reality for any medical office — not everyone cares whether you profit or succeed. In personal injury, there are great law firms and great attorneys who truly value who you are, what […]

Don’t Participate: Stand Up and Act Where Younger Patients Are Committing Fraud

This 2-Minute Monday Personal Injury Mindset for Healthcare Providers, is about patient fraud and how to approach it. Don’t Participate: Stand Up and Act Where Younger Patients Are Committing Fraud A disturbing study at the University of Georgia by the Coalition Against Insurance Fraud found that 2 out of 5 adults under 34 years of […]

Do NOT Report Patient Medical Debt to Credit Reporting Agencies

This 2-Minute Personal Injury Healthcare Tip for Medical Offices is about protecting your business from huge risk and potential gigantic loss. Do NOT Report Patient Medical Debt to Credit Reporting Agencies There is an attack on independent medical practices going on around this country. Currently, about 15 states have passed laws which say, in effect, […]

Money and Success in PI Follow Value Driving

This 2-Minute Monday Personal Injury Healthcare Mindset is about the importance of value driving to get the profit and success in a personal injury segment: Money & Success in PI Follow Value Driving There is a path to profit and success in personal injury: it’s becoming a value driver. As a healthcare provider, you are […]

Are they an Analyst, Accommodator, or Assertive?

Knowing is a major factor in successful negotiations. Download the training tip “Knowing Your Law Firm Negotiation Counterpart,” one of the topics we cover in our Negotiations Aikido training workshop.