The Gift You Give Every Day

This Christmas 2-Minute Monday Healthcare Personal Injury Mindset for Medical Offices is about giving …. and about you. The Gift You Give Every Day During Christmas week, we hear a lot about gifts … What we’re giving What we’re hoping for, What’s waiting under the tree, And who is going without that we can brighten […]

How Medical Providers Are Being Misled By Tort Reform

This 2-Minute Monday Personal Injury Healthcare Mindset is about not being misled and scared into action by attorneys and law firms. How Medical Providers Are Being Misled About Tort Reform Tort reform is sweeping the country, and while the plaintiff’s bar is shouting that “the sky is falling,” medical providers are being misled, manipulated, and misinformed. […]

Don’t Absorb It, Observe It

Motivational graphic on a rainbow striped background with textured grain. The text reads: "DON'T ABSORB IT OBSERVE IT" and "THE ART OF COMMUNICATION CONTROL THROUGH EMOTIONAL REGULATION." An icon of a yellow sponge is next to 'ABSORB' and a magnifying glass is next to 'OBSERVE'.

In negotiation and everyday interaction, you don’t have to take on someone else’s chaos to understand it. This post introduces the transformative principle: Don’t Absorb It, Observe It. Learn to become the emotional thermostat of the room, controlling the temperature by regulating yourself. We’ll break down the three levels of control—if, how, and when—that turn you from a reactive participant into the confident director of the conversation.

Credibility is Your Currency: The One Thing You Can’t Afford to Lose in PI

This 2-Minute Monday Healthcare Personal Injury Mindset is about the foundation of being valuable in the PI space. Credibility is Your Currency: The One Thing You Can’t Afford to Lose in PI In personal injury, there’s one truth that separates providers who thrive from ones who struggle: Credibility Because when you lie .. when you exaggerate […]

Why the Most Misunderstood Niche in Healthcare is Your Fastest Path to Success

This 2-Minute Monday Mindset is about acting at a time of both crisis and hope. The PI Pivot: Why the Most Misunderstood Niche in Healthcare Is Your Fastest Path to Financial Success Most medical practices only transform under two conditions:Crisis—when shrinking reimbursements finally become unbearable…and Hope—when the vision of a better future is strong enough to […]

Don’t Absorb It, Observe It – The Art of Communication Control

This 2-Minute Monday Personal Injury Healthcare Mindset is controlling yourself to control a negotiation and win. Don’t Absorb it, Observe it – The Art of Communication Control Have you ever walked away from a negotiation or a communication with someone – whether an email or a conversation, like someone just threw up all over you? […]

The Collaborative Clash

This 2-Minute Monday Healthcare Personal Injury Mindset for medical providers is about how you approach getting higher pay at the same time wanting to grow law firm relationships and your respect. The Collaborative Clash It’s not conflict that kills negotiations, it’s how you handle it. Most medical offices walk away from bill negotiations thinking: “I […]

Be Date Driven Not Delay Driven

This 2-Minute Personal Injury Healthcare Mindset is about one of the decisions we all make: “when” to do something. Be Date Driven, Not Delay Driven Deadlines drive dollars in personal injury.But too many medical offices let the delays of others dictate their destiny.They wait on law firms for case updates or settlement notifications—and every delay quietly […]

The Power of the Pause in Negotiations & Communications

Discover one simple, powerful habit that will transform your negotiations and communications: the pause. It is not weakness; it is a strategic move that gives you emotional control. Learn how to harness this brief moment to shift from a hot reaction to a clear, purposeful response, turning pressure into performance and conflict into clarity.

Are they an Analyst, Accommodator, or Assertive?

Knowing is a major factor in successful negotiations. Download the training tip “Knowing Your Law Firm Negotiation Counterpart,” one of the topics we cover in our Negotiations Aikido training workshop.