Don’t Absorb It, Observe It – The Art of Communication Control
This 2-Minute Monday Personal Injury Healthcare Mindset is controlling yourself to control a negotiation and win. Don’t Absorb it, Observe it – The Art of Communication Control Have you ever walked away from a negotiation or a communication with someone – whether an email or a conversation, like someone just threw up all over you? […]
The Collaborative Clash
This 2-Minute Monday Healthcare Personal Injury Mindset for medical providers is about how you approach getting higher pay at the same time wanting to grow law firm relationships and your respect. The Collaborative Clash It’s not conflict that kills negotiations, it’s how you handle it. Most medical offices walk away from bill negotiations thinking: “I […]
Be Date Driven Not Delay Driven
This 2-Minute Personal Injury Healthcare Mindset is about one of the decisions we all make: “when” to do something. Be Date Driven, Not Delay Driven Deadlines drive dollars in personal injury.But too many medical offices let the delays of others dictate their destiny.They wait on law firms for case updates or settlement notifications—and every delay quietly […]
The Power of the Pause in Negotiations & Communications
Discover one simple, powerful habit that will transform your negotiations and communications: the pause. It is not weakness; it is a strategic move that gives you emotional control. Learn how to harness this brief moment to shift from a hot reaction to a clear, purposeful response, turning pressure into performance and conflict into clarity.
Instincts Aren’t Enough to Win a Bill Negotiation
This 2-Minute Monday Personal Injury Healthcare Mindset, for Medical Offices, is about not fooling yourself. Instincts Aren’t Enough to Win a Bill Negotiation Too many good, ethical doctors, office managers and back-office billing staff walk into a negotiation with law firms to get their bill paid believing their instincts will carry them through. But instincts alone […]
BECOME A NEGOTIATION NINJA: The Art of Out-Negotiating Anyone on Anything
Your value deserves victory. Discover the DISRUPTIVE Method, a 10-Commandment system that transforms you into a Negotiation Ninja. Protect your margins and assert your worth without confrontation.
What’s Your Why That Pushes Your How
This week’s 2-Minute Monday Personal Injury Healthcare Mindset is about what matters. What’s Your Why that Pushes Your How? I’ve always done better as a coach tying into people’s why so they can then understand the need for the “how”. If not, the how doesn’t get done or gets done at a low level. So […]
Not Everyone Deserves Your Business
This 2-Minute Monday Personal Injury Mindset for Healthcare Providers, is about revealing business truth. Not Everyone Deserves Your Business There’s a harsh business reality for any medical office — not everyone cares whether you profit or succeed. In personal injury, there are great law firms and great attorneys who truly value who you are, what […]
Don’t Participate: Stand Up and Act Where Younger Patients Are Committing Fraud
This 2-Minute Monday Personal Injury Mindset for Healthcare Providers, is about patient fraud and how to approach it. Don’t Participate: Stand Up and Act Where Younger Patients Are Committing Fraud A disturbing study at the University of Georgia by the Coalition Against Insurance Fraud found that 2 out of 5 adults under 34 years of […]
Turn Battles into Bridges: Slay the Medical Bill Payment Problem, not the Law Firm
Tired of fighting with law firms over medical bill payments? Stop making the law firm your enemy. Learn how to reframe conflict into collaboration and control the negotiation to get paid fairly without destroying professional relationships.
