Apply the TRICL Approach to Gain Awesome Relationships

Sharing is Caring 📤

This week’s 2-Minute Monday Mindset is about relationship building

Apply the TRICL approach to Gain Awesome Relationships

I was listening to a podcast by Chris Voss, a former FBI negotiator and now negotiations consultant,

as he interviewed an ex Seal Team leader named Jako. 

Jako talked about building relationships on his seal teams.  He said there are 5 components.

Now I’ve rearranged these to create an acronym for me to remember it.

I call it the Trickle approach to Great Relationships.

For plants to grow, we water them.

We have to trickle water to feed plants so they can grow.

The same trickling concept applies for how to gain awesome relationships.

Relationships that are deeper, closer, and tighter.

But spell trickle as TRICL.

TRICL stands for: Trust, Respect, Influence, Care, Listen

To get someone to trust you

You have to trust them.  Gotta give it to get it.

To get someone to respect you?  

Treat them with respect. All of the time, not just some of the time.

To get someone to be influenced by you

Let them know how they have influenced you. Everyone has special things about them.

To get someone to care for you

Show that you care about them. By your actions, not just your words.

To get someone to listen to you

Listen to them. Focus on them. Reign in our tendency to focus on ourselves.

TRICL: Trust, Respect, Influence, Care and Listen

And appreciate how you must give FIRST to the relationship in each of these 5 ways, before you should expect to receive that back.

So as you go about this week, apply the TRICL Approach.

Get those that matter to you to trust you, respect you, be influenced by you, care for you and listen to you.

To do that, you have to give it all first to them.

If you TRICL to water others, you will be watered right back.

And you both will grow, together.

Apply the TRICL approach to gain awesome relationships that are deeper, closer and tighter than ever before.

And I’ll see YOU at the next 2MMM!

Are You Treating Personal Injury Patients—or Looking to Start?

Discover proven strategies to streamline your processes, boost your profits, and grow your practice. Join our email list to stay ahead with expert insights, legal coordination tips, and real-world tactics that work.

P.S. We offer choices for all offices to improve processes, grow your PI segments, and to get paid far more. The choice is yours:

DONE-FOR-YOU: Consider outsourcing to PI Billing Pros (no real financial risk; a pro does it for you saving you time and stress)

DONE-WITH-A-PRO: Join the Business Advantage Coaching Membership (affordable; for better, faster & easier than pure DIY; staff trained too)

DO-IT-YOURSELF: Get the Book that is the main guide for PI for medical providers, and enroll in Negotiations Training  (inexpensive; requires the most time by self-implementing)

Featured Articles

This website is meant for general information and not legal advice.

Become a Master of Personal Injury Negotiations. Learn the critical skills and techniques, and gain the confidence you need, to negotiate your way to far higher payments and measurably higher net profits. Designed specifically for medical providers and staff that handle personal injury cases.

$299

The Roadmap to Personal Injury Success!

This book, authored by Michael Coates, Esq, titled Personal Injury Made Easy,  A Medical Provider’s Roadmap to Successfully Navigate the High-Profit Highway, is the most thorough work on the subject.

Join our Business Advantage Program

Running a medical practice is something they don’t teach you in school, especially when it comes to personal injury.  We provide coaching, training, mentoring, and on-demand education to help make your PI practice more profitable.

Let a PRO negotiate with YOUR law firm!

Having problems dealing with PI law firms? Personal Injury Billing Pros negotiates for you, recovering what your medical practice has earned & deserve.

PI Made Easy Insiders on Facebook

If you are a medical professional and involved in personal injury, join our PI Insiders Facebook group. A private group to ask questions and join discussions with other medical PI professionals and a few of our guest experts.

Recent Articles

An illustrated infographic titled Avoid the Audit at All Costs showing a doctor reviewing medical records and an auditor with a magnifying glass examining compliance documents.

Avoid Audits of Your Practice at All Costs

Winning an insurance or tax audit still means losing time, money, and peace of mind. In modern medicine, the consequences are even higher. Discover why waiting for an audit is a gamble and how to use proactive self-audits, peer reviews, and AI tools to insulate your practice against automated payer scrutiny.

Read More »
Medical professionals standing together under a large red and blue umbrella labeled Personal Injury protecting them from a healthcare storm filled with dark umbrellas symbolizing declining reimbursements, healthcare crisis, and SIU investigations.

Protect Your Medical Practice from the Evolving Healthcare Storm

Independent medical practices are facing a perfect storm of declining insurance reimbursements, rising costs, and aggressive audits. Discover why structured, compliant Personal Injury (PI) is no longer just an optional side-revenue stream, but the ultimate umbrella for protecting your autonomy and thriving in today’s healthcare climate.

Read More »
A split-screen illustration showing medical professionals in lab coats on the left and attorneys in business suits on the right pointing at each other over a torn document labeled negotiation, representing conflict in the personal injury industry.

Personal Injury (PI) is an Industry of Professional Pushback

In the personal injury industry, conflict isn’t a flaw—it’s a feature. While medical offices are wired to heal, law firms are trained to argue. Discover why avoiding disagreement is costing your practice, and how mastering the art of “professional pushback” is the ultimate key to maximizing your ROI, earning attorney respect, and securing long-term referrals.

Read More »
A conceptual digital illustration titled "Trust, but Verify" showing a thoughtful physician reviewing medical data alongside an AI robot, with law symbols, medical charts, and a warning about AI hallucination errors.

Trust but Verify AI in Personal Injury (PI) and All Medicine

AI is revolutionizing personal injury and medicine, but blind trust is creating unprecedented clinical and Medi-legal risks. From AI hallucinations to catastrophic HIPAA leaks, discover why treating AI as a shortcut without strict verification is now ranked the #1 health technology hazard—and how to protect your practice.

Read More »
Conceptual illustration of a medical caduceus and a legal gavel on cracked earth splitting a city landscape, symbolizing 2026 medical practice legal risks and billing transparency audits.

The Legal Ground Is Shifting Beneath Your Practice – Part 3

As recoverable dollars tighten, the legal frontier for medical practices is shifting directly to billing transparency. In Part 3 of our series, we break down the No Surprises Act (NSA), why compliance isn’t optional for personal injury practices, and how “continuous notice” is your best defense against federal enforcement.

Read More »