Episode 19: The Six Keys to High Performing Teams Are…

Sharing is Caring 📤

The 6 Keys to High Performing Teams are …

Ahhh … so I have your attention on this Labor Day.

For Labor Day we celebrate the hard work so many do.

What we really want to celebrate is that hard work results in huge success.

And that success being wins for them, leading to wins for the business.

Great teams are high performing teams.

The Dreamwork is in the Teamwork!

Here are 6 keys to creating it

First, hire and assign right:

Hiring and assigning the right person to the right seat in your practice is key. 

That’s not as easy as it sounds. 

Everyone is better at some things and worse at others.

Put them where their strengths lie.

You will have a happier and more effective team.

The second is positional redundancy:

People get sick, leave, or disappoint.

Positional redundancy is training two at each main duty.

Each team member has a primary duty and a secondary duty where they shadow and pinch hit. 

That way, someone is ready and able to get it done even when key people are gone.

The third is to guide and support your team (not micromanage them):

Set a clear and simple vision for the mission.

That sets the tone and the table.

Then delegate and guide.

Stop micromanaging. 

Let your team run and do what you hired them to do.

Hopefully they are better than you at that task.

Fourth, remove the obstacles:

Whatever is getting in your staff’s way, remove it.

Only by removing what’s getting in the way, can your team fly higher, farther and faster.

That’s your job as the owner or office manager: clear the way for them to do their job.

Fifth, conduct team reviews- celebrate and embrace mistakes:

As a team, celebrating wins and losses, individually and as a team.

Wait, did you hear me say celebrate losses?

The reality of life is we learn most from the things we did wrong.

Embracing mistakes and your team will feel safe to take risks.

And we can’t learn lessons and make leaps without taking risks. 

And celebrate everyone both as unique individuals and as a cohesive team.

Sixth and finally, master the imbalance:

People talk about a balanced life.

That’s a myth!

Life is in balance only a moment at a time.

Because priorities change as life happens.

Work, the kids, the spouse ..

Opportunities, threats and emergencies.

Life is never stable. 

Not for you, not your patients and customers, and not for your team.

So the sooner you embrace and master how your AND their life is in a state of constant imbalance,

the sooner you will lower your stress and panic in your business and your life.

So remember the 6 keys to great teams.

  1. Hire and assign right
  2. Put in place positional redundancy
  3. Guide and support your team and don’t micromanage them
  4. Remove obstacles from your team
  5. Review things, celebrate and embrace mistakes
  6. And finally, master the imbalance that is the everyday reality of business and life.

Remembering Dreamwork is in the Teamwork

Help and Celebrate Labor on this Labor Day!

And I’ll see YOU at the next 2MMM

Are You Treating Personal Injury Patients—or Looking to Start?

Discover proven strategies to streamline your processes, boost your profits, and grow your practice. Join our email list to stay ahead with expert insights, legal coordination tips, and real-world tactics that work.

P.S. We offer choices for all offices to improve processes, grow your PI segments, and to get paid far more. The choice is yours:

DONE-FOR-YOU: Consider outsourcing to PI Billing Pros (no real financial risk; a pro does it for you saving you time and stress)

DONE-WITH-A-PRO: Join the Business Advantage Coaching Membership (affordable; for better, faster & easier than pure DIY; staff trained too)

DO-IT-YOURSELF: Get the Book that is the main guide for PI for medical providers, and enroll in Negotiations Training  (inexpensive; requires the most time by self-implementing)

Featured Articles

This website is meant for general information and not legal advice.

Become a Master of Personal Injury Negotiations. Learn the critical skills and techniques, and gain the confidence you need, to negotiate your way to far higher payments and measurably higher net profits. Designed specifically for medical providers and staff that handle personal injury cases.

$299

The Roadmap to Personal Injury Success!

This book, authored by Michael Coates, Esq, titled Personal Injury Made Easy,  A Medical Provider’s Roadmap to Successfully Navigate the High-Profit Highway, is the most thorough work on the subject.

Join our Business Advantage Program

Running a medical practice is something they don’t teach you in school, especially when it comes to personal injury.  We provide coaching, training, mentoring, and on-demand education to help make your PI practice more profitable.

Let a PRO negotiate with YOUR law firm!

Having problems dealing with PI law firms? Personal Injury Billing Pros negotiates for you, recovering what your medical practice has earned & deserve.

PI Made Easy Insiders on Facebook

If you are a medical professional and involved in personal injury, join our PI Insiders Facebook group. A private group to ask questions and join discussions with other medical PI professionals and a few of our guest experts.

Recent Articles

Title graphic reading "The Great Betrayal Part 2: How Did SB 623 Become Law in Just One Week?" with a dark background featuring the California State Capitol dome.

THE GREAT BETRAYAL — Part 2: How Did SB 623 Become Law in Just One Week?

How did a bill meant to protect veterans’ property tax exemptions suddenly morph into one of California’s most consequential personal injury reform laws in just seven days? Michael Coates, Esq. pulls back the curtain on SB 623 and the controversial “gut-and-amend” process that left healthcare providers and personal injury lawyers completely out of the legislative conversation until the ink was already dry.

Read More »
Dramatic graphic for California SB 623 showing a hand holding a redacted legislative document under a stormy sky, with the California Capitol building and a group of corporate or political figures standing over stacks of money.

THE GREAT BETRAYAL — What Healthcare Providers Aren’t Being Told About California’s SB 623

California’s newly enacted Senate Bill 623 (SB 623) is being hailed as a “historic compromise,” but for healthcare providers, the reality is far more complex. While marketed as a narrow fix for rideshare litigation, the legislation imposes substantial new financial and operational burdens on personal injury medical practices. In Part 1 of The Great Betrayal, we analyze the actual language of the bill, the lack of medical provider input during its rushed passage, and why this law sets a dangerous precedent for personal injury healthcare nationwide. It is time to look past the political talking points and understand how this legislation will impact your practice.

Read More »

— An Investigative Series · California SB 623

A New California Law Could Change Personal Injury Healthcare

Discover how SB 623 could impact healthcare providers through our 10-part investigative series, The Great Betrayal.

Reserve Your Spot

Secure your seat today. Choose the discussion topic that interests you and join our Open Mic Zoom conversation on the issues impacting healthcare providers. Attendance is limited.

We’ll only use this to confirm your reservation and send event updates.

Your Seat Is Reserved!

Thank you. Please mark your calendar. We will be sending out invitations shortly with the meeting information.