Episode 24: Your Team Craves Coaching

Sharing is Caring 📤

A recent survey by Adobe of Gen Zers revealed they are HUNGRY for mentorship and development.

GenZ are those born between 1997 and  2012, so your 26 year old and under workforce.

Here are two stats from the survey:

First, 83% said a mentor is crucial for their career, but only half reported having one.  

            And I bet in most of your businesses they have no true coach or mentor.

This component is more important than pay to them. 

They are more interested in developing hard skills but are finding they aren’t given the time to do it either.

Free them up!

Second, 28% said their current role does not use their skills at their full potential

They are feeling underappreciated!

            Are you the owners and office managers listening?

            Or would you prefer to spend all that time hoping you can find even a serviceable replacement?

            How much would that cost you?

So how do you satisfy this GenZ hunger?

Show them appreciation and fuel their fire!

By freeing them up for skill development training and coaching.

By getting them access to programs and coaches that level up their skill areas

What’s the result?

They’re better.

They’re more confident.

They’re happier.

And they stay.

So as you evaluate programs, see if they have a staff skill development segment.

If not, I suggest you keep looking.

If they do, that just might be the ticket for you and your team.

That’s why I have such a staff focus in my own Coaching Program for medical offices in the Personal Injury space.

I have always had a focused coaching session that only staff can attend.  Doctors are NOT allowed!

Staff needs to be heard.

Staff needs to be appreciated.

Staff needs skill development and coaching.

Do that for YOUR own team.

Find the right program. Use someone!

You will smile all the way to a happier team and a more profitable business.

And I’ll see YOU at the next 2MMM

Are You Treating Personal Injury Patients—or Looking to Start?

Discover proven strategies to streamline your processes, boost your profits, and grow your practice. Join our email list to stay ahead with expert insights, legal coordination tips, and real-world tactics that work.

P.S. We offer choices for all offices to improve processes, grow your PI segments, and to get paid far more. The choice is yours:

DONE-FOR-YOU: Consider outsourcing to PI Billing Pros (no real financial risk; a pro does it for you saving you time and stress)

DONE-WITH-A-PRO: Join the Business Advantage Coaching Membership (affordable; for better, faster & easier than pure DIY; staff trained too)

DO-IT-YOURSELF: Get the Book that is the main guide for PI for medical providers, and enroll in Negotiations Training  (inexpensive; requires the most time by self-implementing)

Featured Articles

This website is meant for general information and not legal advice.

Become a Master of Personal Injury Negotiations. Learn the critical skills and techniques, and gain the confidence you need, to negotiate your way to far higher payments and measurably higher net profits. Designed specifically for medical providers and staff that handle personal injury cases.

Starts at $47 a month

The Roadmap to Personal Injury Success!

This book, authored by Michael Coates, Esq, titled Personal Injury Made Easy,  A Medical Provider’s Roadmap to Successfully Navigate the High-Profit Highway, is the most thorough work on the subject.

Join our Business Advantage Program

Running a medical practice is something they don’t teach you in school, especially when it comes to personal injury.  We provide coaching, training, mentoring, and on-demand education to help make your PI practice more profitable.

Let a PRO negotiate with YOUR law firm!

Having problems dealing with PI law firms? Personal Injury Billing Pros negotiates for you, recovering what your medical practice has earned & deserve.

PI Made Easy Insiders on Facebook

If you are a medical professional and involved in personal injury, join our PI Insiders Facebook group. A private group to ask questions and join discussions with other medical PI professionals and a few of our guest experts.

Recent Articles

Fall in Like Not Love

This 2-Minute Monday Mindset is about our tendency to lose our perspective in business. Fall in Like Not Love In business—especially in personal injury—we’re taught

Read More »
Left shows a stressed man in shirt and tie; right shows him smiling in a doctor’s coat. Text reads “From mess... to success.”

From PI mess to PI success — One Provider’s Story

Follow the incredible journey of Dr. Peters, a medical provider drowning in personal injury (PI) losses, who transformed his business from an 80% deficit to an average 88.5% recovery. Learn how strategic intervention and expert coaching not only saved his practice but turned him into a respected “value driver” in the PI world.

Read More »

Doing PI Right Starts with the Patient’s First Visit

Today, we’re diving into the patient’s first visit—a critical moment that determines your role in a personal injury (PI) case. It’s your launchpad to becoming a value driver. Learn how to gather crucial documentation, identify hidden issues, and avoid pitfalls. This initial encounter sets the foundation for your patient’s claim, legal strategy, and your payment rights.

Read More »

Win Big in PI, Even in States That Protect Patient Recoveries

For medical providers, personal injury (PI) cases in common fund and pro rata states can present unique challenges, as these laws often prioritize a patient’s share of recovery. This can leave medical providers last in line for payment. However, by understanding these specific legal landscapes and applying effective strategies, PI can remain a highly profitable segment of your practice. Don’t let these complexities discourage you; instead, learn how to leverage your position and succeed in this specialized field.

Read More »

Need Help?

Meet Your New Personal Injury AI Helper!

Click the PI Helper button to chat with our Personal Injury AI Helper.
Are they an Analyst, Accommodator, or Assertive?

Knowing is a major factor in successful negotiations. Download the training tip “Knowing Your Law Firm Negotiation Counterpart,” one of the topics we cover in our Negotiations Aikido training workshop.